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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Stevens

March 18, 2025

5  out of  5
rating by Michael Stevens
"They were great to work with! They got me exactly where I wanted to be, with a lot more to offer than my last insurance company. They are quick and easy to work with, i definitely recommend using Stephen Staples, he was helpful and patient throughout our deal!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that you had a great experience with Stephen and the team. It's wonderful to know that we could provide you with the coverage you wanted and more. We pride ourselves on being quick and easy to work with, and it's great to hear that Stephen's helpfulness and patience made a difference for you. We truly appreciate your recommendation and look forward to serving you in the future!"
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Lisa Isenhour

March 12, 2025

5  out of  5
rating by Lisa Isenhour
"Was super helpful and didnt rush through my questions!! Thanks so much Steven!!!"
We responded:
"Thank you for taking the time to leave such a positive review! We’re glad to hear that Stephen was able to assist you thoroughly and patiently with your questions. Your feedback means a lot to us. Thank you again!"
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Cj Delucia

March 3, 2025

5  out of  5
rating by Cj Delucia
"Stephen from Matt Haga State farm office did a really great job explaining the life insurance policy. I would highly recommend speaking to him for your future life insurance plans. Thanks again Stephen."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Stephen provided you with excellent service and helped you understand your life insurance policy. Your recommendation means a lot to us. If you have any more questions or need further assistance in the future, don’t hesitate to reach out to us. "
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Ryan Wallace

February 26, 2025

5  out of  5
rating by Ryan Wallace
"Stephen was great, the entire process was quick and easy. He answered any questions we had highly recommended."
We responded:
"Thank you for your wonderful google review! We’re glad to hear that Stephen made the process quick and easy for you, and he was able to address all your questions. Your recommendation is greatly appreciated! "
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Ronnie Daniel

February 25, 2025

4  out of  5
rating by Ronnie Daniel
"I might be changing, because I’m paying more now in truck insurance than I was when I was with GEICO. I was paying 241.00 with GEICO and now I’m paying 269.00 with State Farm."
We responded:
"Thank you for sharing your experience with us. We understand that finding the right insurance at a competitive price is important. While we strive to offer comprehensive coverage and excellent customer service, we recognize that pricing can vary based on individual circumstances. If you're open to it, we would love to discuss your policy details further to see if there are ways we can help you find a more competitive rate or adjust your coverage to better fit your needs. Your satisfaction is our priority, and we appreciate the opportunity to assist you!"
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Terra Gentry

February 24, 2025

5  out of  5
rating by Terra Gentry
"I worked with Stephen Staples to set up insurance for my first business. He was patient, caring and encouraging! He made himself familiar with the ins and outs of the salon business to ensure I would be set up for success and have the most appropriate insurance coverage. His communication was unparalleled as he combed through every detail, followed up, set reminders, and checked over information. I would recommend Stephen Staples to anyone who is looking for a competent and trustworthy insurance agent."
We responded:
"Thank you for sharing your positive experience with Stephen Staples! We're delighted to hear that he was able to guide you through the process of setting up insurance for your new business. His commitment to understanding the specific needs of your salon and his thorough communication truly make a difference. Your recommendation means a lot to us, and we’re proud to have Stephen on our team. If you need any further assistance in the future, please don’t hesitate to reach out!"
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Amar T

February 21, 2025

5  out of  5
rating by Amar T
"I highly recommend Brandon McIllwain for anyone looking for the best auto insurance rates! Every month, he checks in to see how much I’m paying and goes the extra mile to find the best possible quote for my electric car. His dedication, knowledge, and willingness to help make the entire process smooth and stress-free. If you’re looking for a reliable and proactive insurance agent who truly cares about your needs and business growth, Brandon is the one to go to."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Brandon McIllwain has provided you with such exceptional service and support. His dedication to finding the best auto insurance rates and ensuring a smooth experience for his clients is truly commendable. We appreciate your recommendation and are glad to have Brandon on our team. If you ever need assistance in the future, don’t hesitate to reach out!"
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Conner Cowan

February 17, 2025

5  out of  5
rating by Conner Cowan
"Thank you, Brandon, for the help you gave and how easy you made it to get the insurance I need at a rate that works for me!"
We responded:
"Thank you so much for your kind words! We’re happy to hear that Brandon was able to assist you and make the process of getting insurance easy and convenient. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else in the future, don’t hesitate to reach out! "
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Shelia Williams

February 13, 2025

5  out of  5
rating by Shelia Williams
"Stephen is an amazing guy. Thank you so much for your patience and understanding that you have given me through this transition. Your professionalism and demeanor made me comfortable knowing that I am well protected. Thank you I really appreciate you!!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Stephen provided you with the patience and understanding you needed during your transition. His professionalism and supportive demeanor are truly valued, and we're happy to know you feel well protected. We appreciate your kind words and are here for you whenever you need assistance!"
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Brent Bonner

February 13, 2025

5  out of  5
rating by Brent Bonner
"Stephen helped me add renters to my plan. It was super easy and he was cool"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Stephen made the process of adding renters to your plan easy and enjoyable. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!"
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Richard Gibson

February 10, 2025

5  out of  5
rating by Richard Gibson
"Stephen was very helpful and quick to respond to my request. He was able to save me a considerable amount on my home and auto policy. He was very detailed in breaking down coverages and deductibles for each policy. Highly recommend!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Stephen was able to assist you effectively and save you money on your home and auto policies. It's great to know that he provided detailed explanations to help you understand your coverages and deductibles. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, please don't hesitate to reach out. We’re here to help!"
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Narjol Gonzalez-Escalona

February 10, 2025

5  out of  5
rating by Narjol Gonzalez-Escalona
"Stephen Staples was great and provided me with an acceptable quote very quickly and straightforward. I really recommend his services"
We responded:
"Narjol, thank you so much for sharing your feedback! We're so glad Stephen could help you with your insurance quickly and explain everything! "
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Hiu Laam Chow

February 6, 2025

5  out of  5
rating by Hiu Laam Chow
"Stephen was such a big help! He was very thorough and answered every question that I had. He followed up when he said he was going to. He made this transaction as easy as possible for me! It’s always a pleasure to work with Matt Haaga State Farm!"
We responded:
"We're so glad you Stephen made the transaction smooth for you! We appreciate your business!! "
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Bobby T

February 5, 2025

5  out of  5
rating by Bobby T
"Stephen was quick to contact me and work with me through all the details of setting up my insurance. He was clear and concise about what each element of the insurance meant to me and how it would affect me if I were to need to file a claim. Overall a great experience and highly recommend for your insurance needs!"
We responded:
"Bobby, we're so glad Stephen could simplify the whole insurance buying process for you. We appreciate your positive feedback!! "
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Mr Barner

January 31, 2025

5  out of  5
rating by Mr Barner
"Kevin is the man!!! Contacted me last year trying to get me to come over to them, I asked him to give me more time to decide to leave my old insurance company. A year later I reached out and he’s still the man. Now I’m officially with State Farm brought on by the best Mr Kevin. I really appreciate u sir. Congrats on the progress as well. Hope u keep crushing it out here. We need more people like u to service us 💪🏾"
We responded:
"Mr. Barner, thank you so much for you raving review of Kevin! We appreciate having you as a customer! "
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Emily Brown

January 30, 2025

5  out of  5
rating by Emily Brown
"Thanks a ton to Stephen! He was super helpful and knowledgeable with our home and auto insurance options. Glad to have a rep that we know and trust to look out for our best interests. 11/10 recommend!"
We responded:
"Emily, we're so glad Stephen was so helpful in your insurance process! If there's anything else we can do for you, please reach out! "
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Alonzo Harvey

January 28, 2025

5  out of  5
rating by Alonzo Harvey
"Great experience with Kevin Whitten at State Farm insurance today. He answered my questions and was able to provide exactly what I needed. Great service, definitely recommend this agency!"
We responded:
"Alonzo, thank you so much for giving Kevin and Matt Haaga State Farm a 5-star review! We are here to serve you! "
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Andy Pittman

October 22, 2024

5  out of  5
rating by Andy Pittman
"Kevin’s service was outstanding! Factual and informative and timely w/o over doing the sales thing….Thanks Kevin"
We responded:
"Andy, thank you for giving Kevin such a great review! "
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Latisha Jordan

October 16, 2024

5  out of  5
rating by Latisha Jordan
"Elizabeth was great and very professional. Thank you for everything!!!!!!"
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Justin Bray

October 2, 2024

5  out of  5
rating by Justin Bray
"This agency has provided the absolute best customer service I’ve experienced! My agent, Brandon, has been extremely helpful and proactive in saving me money on my auto insurance. Thank you State Farm and thank you Brandon!"
We responded:
"Justin, thank you for your review of our agency and Brandon. So glad we could save you money and help you! "
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Ricardo Lopez

August 20, 2024

5  out of  5
rating by Ricardo Lopez
"El señor Rishi muy amable y muy profesional, me ayudó mucho a ahorrar dinero y estoy muy contento."
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Rebecca Blake Whitten

March 29, 2024

5  out of  5
rating by Rebecca Blake Whitten
"Kevin and Jon helped me swap my life insurance today and it was such a pleasant experience. They made me feel very comfortable and were very transparent about the coverage and the pricing. I’m very thankful to have a wonderful group of State Farm representatives in my neighborhood to help me get the best deals in life insurance."
We responded:
"Blake, thank you for your feedback on Kevin and Jon in our agency! We appreciate it! "
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Lino M Carmona

May 26, 2023

5  out of  5
rating by Lino M Carmona
"I normally do not do rating but these guys really surpassed my expextations. Taylor V. does great supporting customers!"
We responded:
"Thank you, Lino, we appreciate you taking the time to review us!"
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Charlotte Stephens

March 23, 2023

5  out of  5
rating by Charlotte Stephens
"Very much helpful and Knowledgeable, kind person, made me feel welcome!!!!"
We responded:
"Thank you, Charlotte. We appreciate having you as a customer! "
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Audrea Townsend

March 17, 2023

5  out of  5
rating by Audrea Townsend
"Taylor is such a great representative for State Farm he explained every detail of my insurance and made sure I understood my policy I loved his personality. Thanks Taylor please keep up the good work!!!"