Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Matt Haaga
Office Hours
After Hours by Appointment
Address
Germantown, TN 38138-2903
Behind Corks next to Vanelli's Deli
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Location Details
- Parking: In front of building
- No steps/stairs
-
Phone
(901) 755-5200
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Location Details
- Parking: In front of building
- No steps/stairs
-
Phone
(901) 755-5200
Languages
Simple Insights®
What is telematics and how is it used?
What is telematics and how is it used?
Learn what telematics means, how driving data like speed and mileage is collected via devices or apps and how it's used in usage-based auto insurance programs.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Cashing out your 401k or taking a 401k loan: What you need to know
Cashing out your 401k or taking a 401k loan: What you need to know
Whether you are considering cashing out your 401k or taking a loan from it, consider this information to help you make an informed decision.
Social Media
Viewing team member 1 of 14
Heather James
Office Manager
License #935699
I was born and raised in Royal Palm Beach, Florida, and moved to Tennessee to attend college, where I’ve lived ever since. I graduated from Freed Hardeman University in 2005 with a BBA in Business Management and began my career as a State Farm team member on May 31, 2005. As the Office Manager supporting the Matt Haaga State Farm office, I’m licensed in Auto, Home, Life, and Health insurance in Tennessee and Mississippi, with a primary focus on providing reliable, friendly customer service. I truly enjoy building relationships with customers, and once you’re here, you’ll feel like part of the family. Although I work full‐time remotely, I’m always just a phone call away when you need assistance—feel free to reach out anytime. Outside of work, I love traveling and camping with my husband, daughter, and our two dogs. I’m also active in several church ministries and enjoy watching my daughter’s soccer games, photography, and running. To connect with me or another member of the team, give us a call anytime.
Viewing team member 2 of 14
Jason James
Life/Health Account Representative
License #3001114375
I was born in Macon, Georgia, and moved to Memphis, Tennessee, at the age of nine, where I’ve lived ever since. I’ve been married for 12 years and have two kids. As a Life and Health Account Representative, I bring more than 10 years of ministry experience along with a professional background in retail store management and customer service. I’m passionate about helping people and being a positive influence in the lives of others. I look forward to assisting individuals and families with their auto, home, and life insurance needs—give me a call when you’re ready to talk coverage.
Viewing team member 3 of 14
Ainsley Hudson
Account Representative
License #3001391908
I was born and raised on the Gulf Coast but now call East Tennessee home. I began my insurance career in 2021 after spending nearly a decade in the financial services industry and currently serve as an Account Representative. I’m a wife to my wonderful husband and a mom to three beautiful girls who keep us very busy. We love traveling together and spending quality time as a family. I also enjoy volunteering at my girls’ school and reading whenever I find a little downtime. I’m excited to use my financial background to help families with their insurance and protection plans—reach out anytime to get started.
Viewing team member 4 of 14
Chad Harris
Account Manager
License #1019776
My name is Chad Harris, and I’m an Account Manager born and raised in Southwest Louisiana’s Cajun Country. I’m a proud graduate of Louisiana State University—Geaux Tigers! I enjoy working with customers to help them manage risk and protect what matters most to them and their loved ones. Whether you’re looking for auto, home, or life insurance, I’m here to help make sure your coverage aligns with your personal needs. Feel free to give me a call today—I’d be happy to help.
Viewing team member 5 of 14
Stephen Staples
Account Manager
License #3003174390
Hey! I’m Stephen—born and raised in Northeastern Louisiana, but proud to have called Mississippi home for about 15 years. As an Account Manager with the Matt Haaga State Farm team, I enjoy helping individuals and families understand their auto, home, and life insurance options so they can feel confident in their coverage. I love being a husband and dad to my three amazing kids, and when I’m not working with customers, I enjoy fishing, disc golf, and college football...I’ll let you guess my favorite team. I also lead worship at my church in Olive Branch on Sundays and have been playing guitar and singing for about 20 years. I treat every customer the same way I treat my own family, and I’m always happy to take the time to make sure your policies make sense—just give me a call when you’re ready to connect.
Viewing team member 6 of 14
Julia Pillow
Customer Relations Representative
License #3001694682
I graduated from The University of Memphis in 2004 with a B.A. in Communications and now serve as a Customer Relations Representative with the Matt Haaga State Farm office. In my spare time, I love spending time with my husband and our dog, Grace, as well as traveling, reading, watching movies, and enjoying time with family and friends. I genuinely love helping people in any way I can and take pride in supporting our State Farm customers with their insurance needs, from auto coverage to home policies and beyond. If you have questions or need assistance, I look forward to helping—please don’t hesitate to reach out.
Viewing team member 7 of 14
Yahya Al-Eryani
Account Manager
License #3002352293
I am a dedicated finance professional and Account Manager with a strong passion for helping others protect what matters most. Originally from Sanaa, Yemen, I moved to Memphis, Tennessee, in 2015 and graduated from Christian Brothers University in 2022. At the Matt Haaga State Farm office, I enjoy working with customers to help them understand their insurance options and feel confident in their decisions. Outside of work, I enjoy reading, playing pickleball, and experimenting with gourmet cooking. Driven by a desire to support and uplift those around me, I’m grateful for the opportunity to contribute to the security and well‐being of our community—feel free to contact me anytime to discuss your insurance needs.
Viewing team member 8 of 14
Shanda Puckett
Customer Service Representative
License #2328750
I began my career as a State Farm team member in 2003 in Florence, Alabama, and now work as a Customer Service Representative with the Matt Haaga State Farm office. I’m a proud mom of three amazing sons and someone who loves adventure and traveling to new places. My favorite part of working with customers is helping them navigate and overcome life’s challenges. There’s nothing more rewarding than knowing I’ve helped someone better understand the importance of their insurance coverage. If you need support or have questions about your policy, I’m always happy to help—just give our office a call.
Viewing team member 9 of 14
Kevin Whitten
Account Manager
License #3002694456
My name is Kevin Whitten, and I’m an Account Manager who enjoys helping customers find insurance options that fit their needs. I’m the proud father of an awesome 10‐year‐old son and a big fan of disc golf. I’m active in my church and currently serve on the security team. I love LSU and the Cowboys and also hold a valid Commercial Driver’s License—though I decided trucking wasn’t for me, helping people protect what’s important definitely is. If you’re looking for coverage guidance or have questions about your auto, home, or life insurance, I’d be glad to help.
Viewing team member 10 of 14
Aaron Schnatterly
Account Manager
License #3003318636
Originally from Virginia, I now call Southaven, Mississippi home and work as an Account Manager with the Matt Haaga State Farm team. I hold a bachelor’s degree in Social Work from Ole Miss and bring extensive experience from the medical field into my role. I enjoy spending time with my wonderful wife and our two dogs—a hungry Great Dane and a playful Maltese. My interests include music, water activities, travel, and occasional gaming, and I attend and volunteer regularly at my church. I’m passionate about helping others and look forward to connecting with you—reach out anytime to get started.
Viewing team member 11 of 14
Donna Taylor
Staff Assistant
I moved to Memphis from Columbus, Mississippi, after graduating from Mississippi State University and now serve as a Staff Assistant at the Matt Haaga State Farm office. I’ve been fortunate to have a very diverse career, ranging from leading corporate projects for a global organization to working in part‐time roles as a receptionist, administrative assistant, shoe salesperson, and bill collector. I’m excited to continue building my insurance career with a focus on providing attentive customer service to our valued customers. Helping others is one of my top priorities in life, and this role is a great fit for me. Outside the office, I enjoy playing with my fur babies, competitive indoor games with friends and family, volunteering at my church, cooking, and going to the movies. To connect with me or another member of the team, give us a call anytime.
Viewing team member 12 of 14
Rosemarie Upchurch
Customer Service Representative
License #802775
I’m originally from Germantown, Tennessee, and have worked with State Farm for 45 years throughout the Memphis area. While I now work remotely from Pensacola, Florida, I continue to enjoy helping customers as a Customer Service Representative with the Matt Haaga State Farm office. I look forward to assisting with your insurance needs and sharing the benefit of my many years of experience. Please feel free to reach out—I’m always happy to help.
Viewing team member 13 of 14
Berenise Ortega
Customer Service Representative
License #3004185739
I was born and raised in Chicago, IL, and now proudly call Memphis, TN my home. I’m a wife and a proud mom and stepmom to a wonderful 5-year-old daughter and two stepchildren. I love traveling whenever I get the chance and cherish spending quality time with my family. With over 14 years of experience in the industry, I am licensed in Tennessee to solicit auto, home, and life insurance. I focus in customer service and take great pride in helping each customer meet their unique needs. I look forward to assisting you and your family with all your insurance needs. Please feel free to visit our office at 7871 Farmington Blvd, Germantown, TN 38138
Viewing team member 14 of 14
John Foner
Account Manager
License #3004186409
My name is John; a lifelong Memphian proudly rooted in this vibrant city. I graduated from Christian Brothers High School in the Class of 2017 and earned my degree from the University of Memphis in Fall 2022—Go Tigers! I’m passionate about collecting technology and books, enjoy grilling on my wood pellet grill, and find joy in writing during my free time. A fun fact about me: I have a twin brother. I offer auto insurance and home insurance. I am licensed to solicit in Tennessee and currently located at 7871 Farmington Blvd Germantown, TN 38138. I approach every endeavor with a genuine, human touch, driven by my goal to help others!